Since my business became a legal entity a few weeks ago I’ve been hemming and hawing over this ‘business bank account’ thing.
I set out on my search with a vague feeling of dread, and some specific criteria that I felt I would need. I even did that researching thing for several hours. All I learned from that exercise is that my dread was justified.
What I wanted
I wanted an account with a local branch (so that, if needed, I could walk in and solve issues / deposit cash and cheques).
I wanted one that allowed me to operate internationally.
I wanted one that wouldn’t freak out and spit charges at me for lots of micro payments into the account (membership site business model).
And I wanted one that would let me transfer to other bank accounts without fees and fuss, on a regular schedule if needed.
Things That Confused Me
Every single bank that has business accounts has introductory offers for start-ups. Usually lasting about 18 months.
This is fantastic! However, complicated. What I noticed was a lot of them used terminology that I, as the newbie, didn’t get and they also made it harder to find the non-introductory rates and fees.
Plus, since they all seemed to similar (apart from the different ‘odd terminology’ things, those differed) it’s like they wish us to close our eyes and jab at a list.
Also, they seem allergic to answering emails. Or even, displaying a way for businesses to contact them that doesn’t involve a phone call (I’m usually busy in office hours), a call back (same reason) or wandering into their branch. The one response I did get from an email was a voicemail requesting I call them back to discuss options.
Where I Am Now
After a bunch more research and engaging the help of my virtual assistant (I’m happy she was as confused as I was, sort of) I’ve narrowed it down to two banks.
Almost. I’m going to wander around my local shopping centre, going into each branch, and seeing what facilities they have (read: One of those machines that lets you deposit cash and cheques without speaking to people) and then I’ll decide based on that and how the sign-up process goes.
It’s gotten to the point where its more important for me to have any account than it is to shop for the best deal. Convenience rules.
Anyone else been having issues choosing a business bank over here in the UK? Suggestions? I would love to hear your stories.